HireRight, Inc.

1.3 star rating Rating - based on 114 reviews & complaints
As one of the world's largest screening providers focused 100% on employment screening, we're specialists at helping organizations of all sizes efficiently implement, manage and control employment screening programs.  
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HireRight, Inc. Categories
Employment Screening, Training & Services
Drug Testing Services

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Customer Reviews, Ratings & Complaints
Complaint Posted 7/11/2017
God This Experience Is So Bad
Please god end this terrible process. 2 weeks of hell and frustration. I understand the criminal history and drug testing report. But the employment back round part is a nightmare. If you do not have all your previous W-2s they will screw you. I... Read More »
Review Posted 6/30/2017
Incompetence doesn't come close
This place may have costed me a good job due to complete incompetence on their part. Like the other reviewer I'm going to end up withdrawing after TWO WEEKS OF NONSENSE!!!
First off they wanted to verify my diploma and could not get in contact wi... Read More »
Complaint Posted 6/28/2017
I have never heard of this company. I have had many backgrounds done for Law Enforcement and a Fortune 500 Company. I have applied for a job and I have major concerns now after reading the reviews. I will not send my personal information to anyone... Read More »
Complaint Posted 6/6/2017
This company is very slow and unreliable. I followed up every single day for the completion of my background check. I always have a clear record. All I can say I have never experienced this delay on background checks. I called customer service eve... Read More »
Complaint Posted 4/19/2017
Incompetent process. Please opt out if you can.
- Very unprofessional staff not ready to help at all - Calling decade old employers (small time firm) expecting them to share precise information. Lets be honest here, people keep rotating in such a firms and it is seemingly impossible to hunt the... Read More »
Complaint Posted 3/13/2017
worst company ever, you have to do their job!!!!
withdraw my application after 2 weeks waiting for them to perform a background check. called me at 840pm a friday to ask me for more info and they do not open saturday. they are a waste of time. MINUS 10 STARS!!! Read More »
Complaint Posted 3/1/2017
Bunch of incompetent imbeciles!
HireRight has to be the worst of the worst when it comes to performing background checks and drug screens. Their incompetence was apparent shortly after I received the initial email to complete the background form and set up my drug screen. The we... Read More »
Complaint Posted 2/6/2017
Wish I had read the reviews earlier!!!
Provided me NO service - could not get through to them on the phone. Keep sending me emails asking for more information for verification. They can't verify anything!! Complete waste of time!!! DO NOT USE THIS COMPANY!! Read More »
Complaint Posted 12/15/2016
The most useless company I saw in my life. Is There any "minus 5 Stars"?
No respect to my time. No feedback at all. on the Web site only change color to red or green!! What is the process? "Only God knows" Don't Add any additional information because each time It will make your process longer and longer.... They don't... Read More »
Complaint Posted 12/5/2016
Oh dear God, is this company for real? Zero Stars.....
I received a contingent job offer based on employment and background check verification on 12/2/16. I received Hireright info 12/3/16.This included a very long application process, filling out agencies, dates and telephone numbers. It was long, an... Read More »
Complaint Posted 12/1/2016
I am in the process of having my background check conducted by HireRight, Inc. They have lost documents (HOW CAN YOU LOSE A DOCUMENT THAT WAS UPLOADED TO YOUR OWN SERVER???), they attempt to verify information that does not need to be verified.... Read More »
Complaint Posted 11/29/2016
Technical difficulties resulted in being hung up on.
Had problems after attempting to use my phone to fill out the forms, I had discovered that I could not provide a 'digital signature' to completing the form. This resulted in me calling their customer support department just from which I navigated... Read More »
Complaint Posted 11/22/2016
Rude and threatened me!
Told me that if I didnt provide my first ever paystub from 10 years ago, they would tell my future employer that they could not verify I was telling the truth and close my case. They told me that they didnt know how to get the information and did... Read More »
Complaint Posted 7/28/2016
Asking for information with SSN - via EMAIL!!
One does have to wonder - as a military officer I have had many, many security and background checks - but never before have I been asked to email information that includes social security numbers. Read More »
Complaint Posted 7/18/2016
Nightmare - Lost job offer due to these Incompetent Idiots
I was offered a position with a large banking/mortgage company in Phoenix pending a background check conducted through HireRight. I have been in the mortgage industry for over 20 years and have had numerous background checks conducted and never ha... Read More »
Complaint Posted 6/30/2016
hireright worst than useless there harmful
HireRight Inc are the most incompetent moran's I have ever come by they should not be doing background checks in fact I am as we speak filing a lawsuit against them and the co who promised me a sales job doing what I am good doing then rescinded t... Read More »
Complaint Posted 6/22/2016
Absolutely CLUELESS, INEPT Employees I've Ever Experienced!
I work very senior positions in IT. I've been through 3-4 background-checks in the last 5 years. HireRight provided the absolute WORST experience I've ever had, to include getting a TS through the FBI! The Employment Verification as a secondary qu... Read More »
Complaint Posted 5/31/2016
hireright is a useless and worthless background company. they cant get information on anything .if you are a company go with someone else. they cant even get information on themselves.they keep sending me emails so i could verify information (HELL... Read More »
Review Posted 5/24/2016
HireRight is just so Wrong
This is THE classic case of throwing good money after bad. The most unprofessional agency I have ever encountered. There is absolutely ZERO communication amongst HireRight staff. I had 3 people calling and emailing me for identical information. I... Read More »
Complaint Posted 5/3/2016
A nightmare!!!
They cannot even verify one of my work history right. All depends on myself. They asked me to go to IRS for all my tax returns, W2s. Just unbelievable! I sent this site to my employer to take a look.. Read More »
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Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website   http://www.hireright.com Email   sarah.lachapell@hireright.com
Contact   Sarah LaChapell Other  
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